Safety Measures

The health of our customers comes first.
For this reason, we have changed many things to better apply the guidelines recommended by WHO regarding standard protection measures from COVID-19.

All our vehicles and equipment are sanitized every day.

It is also a priority for us to apply and enforce the following security measures throughout the tour:

  • Hands carefully and frequently washed
  • Gel hand sanitizer always available
  • Regular cleaning of vehicle surfaces most exposed to contact
  • Maintaining the safety distance between people.
    Where this is not possible, use of the mask is mandatory.

Reduction of seats

We have temporarily reduced the seats in our minivans by 70%. For this reason, we recommend you to book as soon as possible.

However, if there are no more places available, you can join our tour with your own car.
With this option You can live the magical experience of Etna Est excursions and save 10 € per person!

For information about the car and for any other detail, please contact us immediately.

Cancellation Policy within max 48h from the tour

In order to make your reservation as easy as possible, we have made our cancellation policy more flexible.
Now you can cancel your reservation at no cost at all, obtaining a full refund, at any time up to 48 hours before the scheduled starting time.